Trust · abuse

Report abuse from one of our addresses

If traffic from a ProxyLabs address reached your systems in a way it should not have, this is what to send and where to send it.

What to send

  1. The IP address. Exactly as it appears in your logs.
  2. The time, in UTC. To the minute if you have it, or the first and last request you saw.
  3. The host on your side. The hostname or service that received the traffic.
  4. What you saw. Log lines, request headers or a short description. Do not send personal data you do not need to.

Send it to [email protected].

Open a pre-filled email
report template
Subject: Abuse report: <IP address>

IP address:
First seen (UTC):
Last seen (UTC):
Target host:
What happened:
Log excerpt (optional):
Contact for follow-up:

What happens next

  • A person reads the report. It is not auto-closed.
  • We may suspend the account behind the session while we investigate, and end it if the report is upheld. See the acceptable use policy.
  • We do not publish a response time yet. If you need an urgent block on your side meanwhile, you do not need our permission to block the address.
  • Because addresses in a shared pool are reused, the time in UTC is what lets us find the right session.

See also acceptable use, worked examples and customer vetting.